How the stakeholder concept helps identify ethical issues in IS development
The costs of problems and ethical issues
References:
Chapter 2 of Bennett, McRobb and Farmer: Object Oriented Systems Analysis and Design Using UML, (3rd Edition), McGraw Hill, 2006.
Object-Oriented Technology – From Diagram to Code with Visual Paradigm for UML, Curtis H.K. Tsang, Clarence S.W. Lau and Y.K. Leung, McGraw-Hill Education (Asia), 2005